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BetterTouchTool for windows instal2/29/2024 Hello, I have the exact same problem on macOS 10.15.4. Under the General tab, click "Allow" for "3Dconnexion S.A.M." This should be below "Allow apps downloaded from:" You can also refer to the link here for images. Go to Finder > Applications > 3Dconnexion > Uninstall.ģ. I've included the list on instructions needed to uninstall and install driver 10.6.1 after. Some machines you won't have to allow the kernel extension because the configurations are different. Usually you have to allow the kernel extension is Security and Privacy in order for the device to function and communicate with the machine properly. Sorry for the frustrations! I would recommend installing driver 10.6.1 which is located on our website and see if it will start working for you. If I can't figure this out, I'm going to return it to Amazon. I submitted a support request a few days ago and haven't received a response. option + right click the 3Dconnexion icon, choose to remove itĪny help would be appreciated. click the lock icon and enter your password go to System Preferences / Security & Privacy Found this process in the forums except the EXTENSION IS NOT SHOWING BLOCKED so I can't allow it: I have tried uninstalling then installing a couple of times plus installing the last archived driver. The pairing app seems to work correctly but when I start the trainer the icon appears in the taskbar for a second then disappears. I have tried it with fusion 360, and the demos that installed with the driver and still NO 3D NAVIGATION. I downloaded the current drivers, however, it only controls the curser direction, pushing down is a mouse click and rotating will scroll a webpage. Also I'm using my Mac in clam shell mode, so I can't just switch to the track pad, which would be super inefficient in the first place.Recently purchased a new Spacemouse. I tried to live without that feature for half a year or so but it's just so much more efficient. I have to use the new Logi-Options+ app.Īlso BTT actually perfectly recognized the mousehweel up trigger, so in my opinion it doesn't make any sense to switch to bluetooth or something, since BTT knows "when cmd+mouswheel up trigger cmd++" but it just doesn't actually do the action if I use the trigger. While I was looking for a solution I found this: Help: My mouse's buttons are not recognized įirst of all the regular Logi-Options is not used anymore. I'm using a MX Master with the USB Dongle, since it just works much smoother than with bluetooth. Also of course I set the permissions during the installation routine as required. I checked if BTT is deactivated but it isn't. I have restarted BTT and even my Mac, but it just doesn't do anything. The only issue now is, that nothing happens at all, if I use the triggers. I just used the record feature to set it up and everything looks promising. I did the same for mouse wheel down with "-". I set cmd&mouse wheel up as a trigger and the keyboard shortcut cmd&"+" as action. It was super easy to define the necessary actions. I'm sorry, I know that this post might seem absolutely stupid, but unfortunately I just can't figure it out.Īs many others, I just installed BTT to get the windows-like zoom feature with the mouse-wheel.
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